Privacy Policy

Privacy Policy

At Motudai, we respect your privacy and are committed to protecting the personal information you provide when using our website, services, or contacting us. This Privacy Policy explains what data we collect, how we use it, how we protect it, and the rights available to you under applicable data protection laws.

By using this website, you acknowledge that you have read and understood this Privacy Policy. We may update this policy from time to time to reflect changes in our practices, legal requirements, or website functionality. The updated version will be published on this page.

What Data We Collect

We may collect personal and technical information when you visit our website, communicate with us, or use our services. The information we collect may include:

• Your name, email address, telephone number, and other contact details you voluntarily provide.
• Information included in messages, enquiries, feedback, or other communications sent to us.
• Technical information such as your IP address, browser type, device type, operating system, language preferences, and general location information.
• Information about how you use and interact with our website, including pages visited, referring websites, and approximate visit times.
• Cookie and similar technology data, as described in the Cookies section below.

We do not intentionally request or collect sensitive personal information unless it is necessary for a specific purpose and provided in accordance with applicable law. Please avoid sending sensitive information through general contact forms or email unless specifically requested.

How We Use Data

We use personal information only where there is a lawful basis for doing so. Depending on the circumstances, this may include fulfilling a request, providing a service, complying with a legal obligation, pursuing our legitimate interests, or obtaining your consent.

Your information may be used for the following purposes:

• To respond to questions, enquiries, and support requests.
• To provide, administer, and improve our website and services.
• To communicate with you about website-related matters, updates, or services you have requested.
• To monitor website performance, security, and reliability.
• To understand general visitor trends and improve content and user experience.
• To prevent fraud, misuse, unauthorised access, and other harmful activity.
• To meet legal, regulatory, accounting, or record-keeping requirements.

We retain personal data only for as long as reasonably necessary for the purposes described in this policy, unless a longer period is required or permitted by law.

Cookies

Our website may use cookies and similar technologies. Cookies are small text files stored on your device that help websites remember preferences, understand visitor activity, and provide essential functionality.

Cookies may be used to:

• Maintain website functionality and security.
• Remember selected settings and preferences.
• Measure website traffic and performance.
• Understand how visitors use our content.

Where required by law, we will request your consent before placing non-essential cookies on your device. You can manage or disable cookies through your browser settings. Disabling certain cookies may affect the availability or functionality of some website features.

Third-Party Links

Our website may contain links to third-party websites, platforms, or services, including social media pages. These external websites operate independently and have their own privacy policies and data practices. We are not responsible for the content, security, or privacy practices of third-party websites.

We recommend reviewing the privacy policy of any external website before providing personal information or using its services. Links to third-party websites do not necessarily represent an endorsement of their content or practices.

Data Security

We take reasonable technical and organisational measures to protect personal information against accidental loss, unauthorised access, alteration, disclosure, or destruction. These measures may include access controls, secure communication methods, restricted data access, and regular reviews of our website and systems.

However, no method of transmission or electronic storage is completely secure. While we work to protect your information, we cannot guarantee absolute security. You should take appropriate steps to protect your devices, accounts, and login details.

User Rights

Depending on your location and applicable law, you may have the right to:

• Request access to the personal information we hold about you.
• Ask us to correct inaccurate, incomplete, or outdated information.
• Request the deletion of your personal information in certain circumstances.
• Restrict or object to certain processing activities.
• Withdraw consent where processing is based on consent.
• Request a copy of your personal information in a commonly used, machine-readable format.
• Submit a complaint to a relevant data protection authority.

To exercise any applicable right, please contact us using the details below. We may need to verify your identity before processing your request. We will respond within the period required by applicable law.

Contact Information

If you have questions about this Privacy Policy, wish to exercise your data protection rights, or want to raise a concern about the handling of your information, please contact us:

• Email: [email protected]
• Phone: +49 983 4901
• Address: 39 Mill Lane, Germany
• Social/X: https://x.com/

We will review and respond to privacy-related enquiries as promptly as reasonably possible.